About Balance Point Hormone Health
Florida based care with a real provider behind it
Balance Point Hormone Health was built for patients who want more than a quick questionnaire and an anonymous prescriber. Our care is led by Kristi Prendergast, DNP, FNP-BC, our medical director and current medical provider, with clinical review, labs, listening, and ongoing support at the center of every plan.
Florida
Based telehealth practice
1
Medical director guiding care
Labs
Reviewed before treatment
What This Means For Patients
Care that stays connected after the first conversation
A real clinical review
Your history, symptoms, goals, labs, eligibility, and safety markers are reviewed before treatment is prescribed.
A provider led process
Care is guided by Kristi Prendergast, DNP, FNP-BC, our medical director and current medical provider.
Support from people who know the practice
Patients are supported through a private secure portal, with a Florida based team focused on doing care the right way.
Why We Are Different
Not faceless telehealth. Not volume medicine.
Many online clinics feel distant because patients never really know who is reviewing their care. Balance Point Hormone Health is intentionally different. We are a Florida company, serving Florida patients, with a clinical process that is personal, measured, and guided by the same provider leadership from the first review through ongoing care.
Provider Continuity
Care is currently reviewed and directed by Kristi, not passed through a rotating panel of unknown clinicians.
Real Review
We review symptoms, medical history, labs, safety markers, goals, and eligibility before treatment is prescribed.
Measured Treatment
TRT, medically supervised weight loss, and peptide add ons are approached with lab guided decisions and follow up.
Human Support
Patients have access to ongoing guidance through a private secure patient portal instead of being left on their own.
Meet The Team
The people behind the care
Balance Point Hormone Health is not built around anonymous handoffs. Kristi leads the medical care, while Roger helps shape the patient experience, education, and support systems that keep the process clear.
Medical Leadership
Kristi Prendergast
Co Founder & Medical Director
Kristi Prendergast, DNP, FNP-BC, is the clinical visionary and foundation of Balance Point Hormone Health.
As Co Founder and Medical Director, Kristi brings more than 23 years of extensive medical experience to the practice and is the driving force behind every treatment pathway. She earned her Doctor of Nursing Practice degree and is a board certified Family Nurse Practitioner in the state of Florida with national certification by the Academy of Nurse Practitioners. Kristi also holds autonomous APRN practice authority in Florida for primary care, reflecting her advanced clinical training, experience, and accountability as a provider. Her background includes advanced primary care as well as high stakes experience in a Level 1 Trauma Emergency Department. This combination of fast paced critical care and comprehensive family medicine shaped her into a practitioner who is deeply knowledgeable, highly analytical, and committed to patient outcomes.
Kristi's care style is rooted in evidence informed medicine and highly individualized treatment. Her professional focus includes advanced hormone health, testosterone replacement therapy, medical weight management, and long term wellness. She takes time to understand each patient's symptoms, lifestyle, lab trends, and goals so care plans can support both physical and emotional well being. She believes the best results come from listening carefully, reviewing comprehensive data, and making decisions that are clinically appropriate for the person in front of her.
Outside of clinical care, Kristi values fitness, health optimization, an active lifestyle, and meaningful time with her family. That perspective directly shapes the way she cares for patients who are striving to feel better, recover better, and stay actively engaged in their own health journey. She considers it a privilege to serve the Florida community and support patients in restoring their balance and vitality.
Patient Experience & Operations
Roger Prendergast
Co Founder, General Manager & Wellness Coach
Roger helps guide the systems, patient experience, education, and support processes that make Balance Point Hormone Health feel personal instead of automated.
As Co Founder and General Manager, Roger oversees the daily operations that drive Balance Point Hormone Health. He helps manage pharmacy partnerships, legal compliance, financials, secure systems, and the patient onboarding journey so the clinic runs smoothly behind the scenes and the patient experience can remain personal rather than automated.
With a distinguished career in law enforcement and decades of experience in technology, Roger brings a unique understanding of discipline, strategy, and systems to human health optimization. He has pursued fitness through dedicated weight training and diet for more than 25 years, and the last 12 years have been focused on expanding his expertise in hormone optimization. His own frustrating journey through fatigue, incomplete lab testing, and repeated referrals shaped his core belief: patients deserve clearer answers, comprehensive data, and better guidance.
Now in his mid 40s, Roger understands that maintaining an active life, including intense Brazilian Jiu Jitsu training, requires a deep commitment to the balance of recovery, diet, hormones, and exercise. After optimizing his own health through comprehensive lab reviews and thoughtful telehealth care, he and Kristi built Balance Point Hormone Health to prioritize better processes, clear communication, and care that respects the patient's time.
Roger is passionate about guiding first responders and professionals under chronic stress toward a healthier, more vibrant life. His role supports the patient experience, secure systems, lifestyle coaching, and the practical side of helping patients stay consistent and thrive.
Our Care Philosophy
Precision, safety, and support matter
Our goal is not to prescribe the fastest thing possible. It is to help the right patient receive the right care with the right monitoring. That means comprehensive labs when needed, transparent pricing, trusted compounding pharmacy fulfillment, private portal support, and treatment plans that are adjusted around safety, response, and long term health.
Lab Guided Decisions
We look beyond one number and consider hormones, metabolic markers, safety labs, symptoms, and the overall clinical picture.
Florida Only Telehealth
We serve Florida patients through a focused telehealth model that keeps care convenient while preserving medical standards.
Whole Health Focus
Hormones, weight loss, recovery, nutrition, exercise, sleep, and metabolic health are connected. We treat them that way.
Our Clinical Focus
Specialized hormone care within our clinical scope
Balance Point Hormone Health is dedicated to hormone optimization and replacement therapy for age related and physiological hormone conditions. Our clinical focus is treating menopause and perimenopause in women, and hypogonadism, also known as low testosterone, in men. Because our providers specialize in these areas of endocrine health, gender affirming hormone therapy, transition related care, and hormone regimens for the purpose of gender transition fall outside our clinical scope of practice.